- BCLC has yet to offer any comment on just how great a boost PlayNow might be enjoying due to the pandemic, but BCLC’s most recent annual report showed PlayNow generated revenue of nearly C$150m.
- You can also visit the BCLC offices in Kamloops or Vancouver, call BCLC's Consumer Services at 1-866-815-0222, or visit www.gamesense.com for further information. What happens if I try to enter a casino or gaming facility while self-excluded?
Owned and operated by British Columbia Lottery Corporation (BCLC), PlayNow is a digital platform that provides local players with an opportunity to buy lottery tickets and play other games of luck online. PlayNow BCLC is a legitimate digital platform, governed and run by British Columbia regulations.
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BCLC in collaboration with our casino service providers submitted our heath and safety plans to re-open the B.C casino industry to WorkSafeBC and the Provincial Health Officer. When we have approval to re-open gambling facilities, we will do so with appropriate measures in place to support the health and wellbeing of our players, employees and communities.
For example, this may mean reconfiguring seating at slot machines and table games to ensure a two-metre distance between players to support physical-distancing at B.C. casinos. Physical barriers (such as plexi-glass) will be installed where this is not possible or where casino employees, such as dealers or cash-cage staff, must interact with players. Casino employees will monitor capacity to support physical distancing at all times.
Frequent hand sanitization will be recommended. In fact, BCLC and our casino service providers will provide free hand sanitizer to players and refill stations will be located throughout our facilities.
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Ongoing sanitization of touch points and gambling equipment, such as chips, will occur. To minimize touch points, we are also planning that the types of table games offered will change to allow only games in which cards can be dealt face up, and that players will not be permitted to touch cards.
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Casino staff will be required to complete detailed training about enhanced sanitation requirements and new physical-distancing protocols.